Monday, July 12, 2010

Found my Blue Dragon

My Blue Dragon is back!!

Found him in Marleybone.  He had a small pouch hooked to his saddle with a note and 10K gold in it:


Good news!! Your named item(s) have been restored (please check your backpack (or your bank if the backpack was full))! As a thank you for your patience through this, we've applied an additional 10000 gold to your character as well.

Happy questing!

KingsIsle Support

Thank you KI, I knew I could count on you!

See you all ITS!!

Another Update in the Case of the Missing Dragon

Got another email from KI yesterday concerning my missig dragon:

Dear Wizards &/or Parents,

As you know on 7/9, during the restart of the game after a short maintenance window, some items were lost that had been in use or equipped just prior to the shutdown. We sincerely apologize and we promise that all individual claims will be reviewed and addressed.

So that we can quickly get your account back to rights, we request your assistance. Please provide the following information (we know some of you already have, but the succinct reiteration will allow us to quickly target your account):

1. Account Username: (No passwords please!)

2. Character Name: (if you have more than one character with the same name, please add in the school/level)

3. Specific Item(s) Lost: (If you are missing a pet, please provide the talents/level)

4. Specific Item(s) Lost:

5. etc.

A few additional notes:
a. This ticket will NOT automatically close
b. Please respond only to this email for this topic. Opening new tickets will require more time by the support staff to link your tickets together (and thus slowing down our ability to get your items recovered). If you have questions unrelated to this issue, please just open a new ticket/email.

We anticipate the full recovery for all impacted players will take a few days. Your continued patience & understanding is greatly appreciated.


KingsIsle Support

I replied with the requested info.  I am confident that KI will resolve The Case of the Missing Dragon!

I just hope they did not request the help of the old Sherlock Bones, he tends to give his tasks to young and unexperienced wizards...

Saturday, July 10, 2010

Missing Dragon Update

I just received an email from KI:

Thanks for taking the time to submit this report. We're aware of the situation and are working to have it rectified in short order.

Thanks again!

KingsIsle Support

So if any of you are missing an item, KI knows about the problem.  I would still suggest you report it.  See Friendly's excellent post to see how to report a problem to KI.

Friday, July 9, 2010

Missing Blue Dragon

Have you seen this Dragon?

He's missing from Gilroy's inventory. 

I am pretty sure I had my permanent Blue Dragon ride when I first logged on this morning after the update. I had time to be on only a few minutes. When I entered the Storm School, I received a message that the servers were going to close in 5 minutes, so I logged of. When I came back tonight, My wizard was back in the Pet Pavillion like when I first logged on this morning. He should have been in the Storm School. I checked his bank and the shared bank, no trace of the Blue Dragon. My other wizards don't seem to have any missing items.

I tried exiting the game and logging back on, but it was not successful.
I contacted Wizard101's support. I hope they can find him.

See you ITS!

Thursday, July 1, 2010

Someone tried to reset my password again

Today, I received an email from saying that I requested to reset my password.  This is the second time this has happened. Last time was time, it was on March 6th.  So I logged in my account with my real pasword to, like it says in the email, discard the temporary password.
You have requested a new password. To log into the website or Wizard101 the game, you must first follow the instructions below:
NOTE: The temporary password will only be valid for 12 hours. Temporary passwords do not work on the game login, only on
(If you did not request a new password, please ignore this message and login with your existing password. The temporary password will be discarded.)
And I also changed my password for an even tougher one to guess.  BTW, since some people seem to be interested in my passwords, here a hint for you: they all have at least 8 characters and include letters, both capital and lower, numbers and special characters.  Yeah, they take time to type, but I feel safer!!

And again, to those people, I hope to defeat you ITS and IRL.